Remote Support Services and Remote Access Solutions

SanneTech provides clients with a variety of efficiency enhancing solutions to make it easy to maintain continual access to critical business information while out of the office.

Remote File Access

• Implementation of remote file access through cost-effective VPN solutions that permit shared file and resource access between physically separate office locations, including branch offices and work from home or road scenarios. With a properly implemented VPN, documents can be opened and edited from a remote location in the same manner as on the local network.

Remote Application Access

• Set up remote access to applications and data. Various technologies are supported for providing remote access to the data available in specialized office applications. These include remote control solutions such as RDP/Terminal Services, LogMeIn, and VNC, and server based solutions, in addition to web-browser based data access solutions.
• Cloud based solutions, Microsoft Exchange local server and hosted solutions, Google Apps, SharePoint, etc.

Remote Support Service

• In addition to supporting solutions for client access to applications and information, SanneTech offers remote support services to provide clients with efficient support for softwaree use and configuration issues and timely troubleshooting of various software and system issues.
• SanneTech remote support is available at our Help Desk.page here.